We have never experienced worse service in our lives. The waitress was the most incompetent server we have ever encountered and to top it off not at all apologetic and presented a confrontational attitude to requests that should not have had to be made in the first place.Drinks arrived after our meals did, again after several requests and reminders. Our server never came to refill our glasses resulting in us taking a water jar from the prep area. Our appetizer arrived with the check along with many excuses throughout the meal directed at the kitchen's inabilities and language barriers between waiters and kitchen staff. Not once did our waitress apologize or provide positive explanations, but rather disregarded our frustrations and presented an attitude of total contempt for our simple requests.
In the end we did receive our appetizer. When we requested a box for the main portion of our meal the wait was excruciating and again had to request the item from another server. Then upon our own waitress return with the check she explained the appetizer had been taken off the bill. We requested another box for our appetizer and she took the appetizer away from the table.
We understood this to mean she would box them up herself. No, indeed mistaken. She returned with a box but no food. When questioned why in the world you would bring an empty box back when there was no more food on the table and she had recently taken the appetizer away, she said that she had taken the appetizer off the bill and therefore we could not have them to go, because we had not paid for them. She continued to make excuses placing blame on the kitchen and that she had no control over the mishap with the appetizers. We disagree, but regardless; the entire rest of her service was dismal and went completely unrecognized as a fault of her inability to succeed at her job.
The long and the short of it, our waitress failed at every step throughout the horrible dinner experience and we will never be eating at this restaurant again.
