What a disappointment. My wife and I and another couple had read all we could find on this `#3 restaurant in Cincinnati`. We had very high hopes going in. They were dashed immediately.Our reservation was not ready so we went to the bar. The bartender was rude and inattentive. We had to wait 15 minutes just to get our tab settled (after giving her our card)
Once we were seated, we were informed that they were completely out of beef. No fillet, no prime rib, no strip. Nada.
Hard bread and salad with literally a `drop` of dressing consumed the first hour we were there. Into the second hour, our food arrived. Cold, unattractive and of very poor taste. Three different dishes, all inedible. Soggy Gnocci and something that resembled old Hamburger Helper.
We asked to speak to the manager, and he proceeded to yell at us and accuse us of trying to get free food (For the record, I never even took a bite because it smelled so bad, i did try my wife's not any better). He offered to take mine off the bill but the other three had been `partially consumed` (tasted)so we would have to pay for them. We said fine. Bring the check.
I sent the women outside while us guys settled the tab. Suddenly the manager comes up, takes the check and tears it up. He starts saying how very sorry he is and that he's been tired. I begin to think that he may have some understanding... but no. It turns out that when my friends girlfriend stopped to speak to him on the way out, to explain that we didn't want free food, just someone to listen to our concerns. He screamed in her face about how many dishes he serves and how great his food in and continues to yell at her until she leaves the restaurant in tears. THEN he came back to the table and tore up the check to cover his blatant bad behavior.
All in all it did turn into a fun story to tell everyone that was staying at our hotel, hopefully they won't make the same mistake we did. Fortunately, there was a White Castle next to the hotel. Better food, and MUCH better service.
