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6734 Odana Road
Madison, Wisconsin 53719-1014
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ph: 608.833.8282
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VISITOR REVIEW
By: anonymous4 - bio
Not Public
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02/09/08
1:38 PM
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Beware! If you use the tea room, they will add an 18% gratuity automatically, even if you only order sushi. Nowhere is this policy stated on the sushi menu, nor did our waitress inform us of this verbally. No problem if they tell you they're doing this ahead of time, but we were not told and consequently added another 20% tip to the $105 bill when we paid--we paid $125 for an $85 tab. Furthermore, the `tip` line was blank on our receipt, which is where we added $20. When we discovered the mistake an hour later and phoned to inquire, they did return the extra $20. But normally, as a courtesy, any decent waitress would inform you of this policy but ours definitely zipped her lip and tried to scam us by hiding the extra gratuity in the `total including tax` line on the cash register receipt. Good thing we double checked.
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