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210 North Sierra Street
Reno, Nevada 89501-1307
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ph: 775.323.5550
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VISITOR REVIEW
By: gems1319 - bio
Not Public
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11/12/07
11:59 PM
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1. Almost immediately after being seated, the waitress took our drink order AND food order, at the same time (very strange). 2. Our drinks took almost 10 min to arrive even after the waitress rushed us to decide. 3. The `chef` did the little `drum` thing while food was still cooking on the grill. Usually and EVERY other time I have been here that is something they reserve for kind of a `closing` and done when the food is done and the grill is cleaned. 4. Salad and Soup were brought within 1 min of each other. No time to eat one or the other first. 5. Not even 10 min after we started to eat, they brought `to go` boxes. 6. With food still on my plate and me still eating, they tried to take my plate away (I had to firmly tell him I wasn't done as he didn't seem to get it right away), 7. While we were still eating, the waitress took our ice cream order. 8. Still eating... and here comes the ice cream. 9. Waitress brings the check and informs us that she will be our cashier (this is normal) 10. But, then she comes back not even 5 min later to inform us that she needs to close out our table before she can move on to other tables (WHAT!!! That doesn't even make sense and has to be the strangest way to hurry a table up that I have ever heard). 11. The bill... While we took 8 spaces, we only had 6 actual diners; the other 2 were infants. Yet gratuity was still added without our asking for it (generally this practice is reserved for parties with 8 or more actual diners). 12. Asked for the manager; The girl we talked to first went to our waitress and seemed to `warn` her that we were requesting the manager. 13. `Manager` comes out (not even sure he was the manager) and while he was apologetic with words, his demeanor and attitude were just as condescending and rude as the waitress was to us when she asked about the check. A couple of these items alone, we would have chosen to ignore; but, 13 inconsiderate and rude issues is way too many
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