We had a dreadful experience here on 9/22. Marche has not been busy lately-even on popular dining nights. This trend could be due to the unacceptable service & food quality. 1. A waiter who forgot our opening dish (pate plate) and made up a lame excuse about it still being plated 20 minutes later; long for a cold plate, eh?
2. A 2” twig in my French Onion soup
3. the waiter delivered the wrong steak dinner; Bistro Steak instead of the Steak Frites
4. an extraordinarily dry, spit-roasted chicken that came highly recommended by the waiter. The waiter’s excuse was “sometimes it comes dry like that”. Then why did he recommend it??
5. a manager who did absolutely nothing when told of these complaints
6. a management company that also did nothing when I e-mailed these complaints the next day.
This restaurant is just begging to be closed. It would not be missed.
