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6107 South Orange Blossom Trl
Orlando, Florida 32809-4609
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ph: 407.851.7130
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VISITOR REVIEW
By: tom18 - bio
Not Public
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06/12/06
9:40 PM
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Sounds like Bone Appetit is the arrogant one! And why use a restaurant review to promote your own business - how tacky! Bravo to Charley's for sticking to principle and not knuckling under to some little queen too full of herself. My kind of restaurant.- Is follow up to post by adoggiebakery ...
We visited Charley's last night and had a very disapointing experience. It was my Son-in-laws and Grandsons birthdays. My son in law had a drivers license to meet the photo id required but my grandson doesn't have a photo id. My daughter did have his birth certicate. The waitress was very nice but said she would have to check with the "Manager" He was indeed very arrogant. He could not make any exceptions because it was "Company policy" and would be "taken out of his pocket" if he did. He did offer a complimentary dessert for one!There were five of us all planning to have nice (and expensive) dinners. We chose to leave. It was not the $20.00, it was the principle. The restaurant lost alot more than $20.00 as did the waitress. We run a very successful business. BONE APPETIT a doggie bakery and know the most important part of business is customer service. Exceptions are common. I feel this young manager's head is a quite inflated with his "Position". He has alot to learn. We have visited Charley's before and were looking forward to having a pleasant meal. We would have been telling every one who came in our store today about our great dinner last night instead of talking about what a fool the manager is! We went to another very nice restraunt in the area, paid full price, but enjoyed a great meal.
BONE APPETIT a doggie bakery
-- 10/21/2005 11:49:51 AM
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