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| New York Pizza and Pasta |
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11078 Santa Monica Boulevard
Los Angeles, California 90025-3561
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ph: 310.444.0050
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VISITOR REVIEW
By: mimi620 - bio
Not Public
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06/12/05
9:38 PM
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I have never encountered such a terrible place to order pizza from. I had placed an order over the phone and was given a total amount. I even verified the amount with the lady to make sure I have the money ready. When the delivery boy arrived, I was given an amount way over what the amount that was told over the phone. I called the place and was told by the lady that because SO many orders are coming in that they cannot possibly give me an exact amount, just an approximate. I said what was the cash register for then? She told me that she could not give me the pizza if I didn't have the exact amount. I wasn't upset about the difference but the concept. I was so upset and since I had friends over already, I paid for the order and told the lady I will NEVER order from NY Pizza again and tell anyone I know that they have the worse service EVER! The lady was not apologetic and acted as if she was doing me a favor. I never had such a problem before and unless I hear otherwise, I will never order from this place again. I rate the service a straight ZERO. The pizza was not even good. I even called back to request some parmesan cheese and chili peppers and that didn't come with my order.
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