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| Great Western Burrito Company |
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931 Monroe Drive Northeast
Atlanta, Georgia 30308-1778
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ph: 404.607.1175
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I USUALLY ORDER THERE ONCE A WEEK AND CALL MY ORDER IN. THIS LAST AND FINAL TIME I ORDERED FACE TO FACE, A BURRITO AND THE CASHIER GAVE ME MY CHANCE. I IMMEDIATELY SAID I FORGOT TO ADD LOADED, BEFORE HE GAVE ME MY CHANGE HE TOOK A $1.60 FOR THE EXTRAS. I GET BACK TO WORK TO DIVE IN, TO FIND ALL MY EXTRAS WERE PUT INTO SMALL CONTAINERS. I CALLED IMMEDIATELY TO TELL THEM OF MY ORDER, HE RESPONDED I KNOW, I FORGOT TO TELL THE GUY IN THE BACK TO ADD IT. I TOLD HIM I COULD NOT PUT THE EXTRAS ON BCUZ THE BURRITO HAD SEALED ITSELF. THIS IS NOT WHAT I PAID FOR! I THEN TOOK THE BURRITO BACK AND WAS TOLD THAT HE WILL NOT REFUND ME NOR OFFER ANY ALTERNATIVES. I WAS SINCERELY HURT BY THIS BCUZ HE DID NOT CARE IF HE LOST A CUSTOMER NOR CARE THAT HE DISRESPECTED ME IN FRONT OF OTHER PATRONS. I WILL NEVER GO BACK!!!! I WENT AS FAR AS CALLING THE POLICE, JUST TO SHOW HIM YOU CAN'T PUSH PEOPLE AROUND. I BELIEVE HE IS A SELFISH, GREEDY, DISRESPECTFULL INDIVIDUAL THAT SHOULD BE TAUGHT A LESSON OF PEOPLE SKILLS (KINDNESS). I LIKED THE PLACE BCUZ THE TASTE REMINDED ME OF CALIFORNIA, WERE WE KNOW BURRITOS, BUT THE SERVICE REMINDED ME OF SUPPRESSION. BCUZ HE WAS THE OWNER AND CREATOR OF THE RESTURANT, I HAVE NO REAL RECOURSE. I HOPE NO ONE HAS TO GO THROUGH MY EXPERIENCE, BUT I GUESS I WENT THROUGH IT FOR A REASON. AND I WILL GO AS FAR AS I CAN GO WITH THIS, BCUZ I DON'T FEEL ANYONE SHOULD BE TAKEN ADVANTAGE OF JUST BCUZ HE'S THE OWNER.
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